We're building Primis with our first design partners. Tell us your pain →
WORKFLOWS

Workflows we're building for.The pain we're starting from.

These are workflows where an AI agent has to do something real — issue credit, terminate a resource, file a regulatory submission — inside bounds the operator can defend. We're starting with three. The list will grow as design partners shape it.

Don't see your workflow? Tell us your pain →
01 / First three

Three workflows. Three forcing functions.

Each is greenfield. The agent has to do something real. "The model said so" is not a defense.

Vertical Supply chain · EU compliance
Forcing function Full financial CBAM live, Jan 2026

The quarterly CBAM filing — assembled, attributed, signed.

Every emissions figure attributable to its source, every default-value rule enforced, every submission signed and ready for the regulator.

If this is your filing
talk to us →
Vertical DevOps · FinOps
Forcing function Detection is mature. Action is still a human at 3am.

Runaway cloud spend, shut down inside the blast radius you declared.

The agent terminates the resource itself — inside the dollar ceiling, the environment tag, and the blast radius your platform team declared.

If this is your incident channel
talk to us →
Vertical Customer operations
Forcing function No vendor owns the issuance layer.

Customer-facing agents that issue credit — inside per-customer caps.

Against a declared reason set, inside per-customer caps and a daily aggregate budget your abuse team can pull a clean trail from.

If this is your support channel
talk to us →
02 / By vertical

Five verticals.The workflows we hear about most.

If you are operating any of these and the agent is the part that scares you, that is the conversation we want.

01 · Marketing & Ads02 · Procurement & B2B03 · Customer Operations04 · Supply Chain & Logistics05 · DevOps & Cloud
02.1/By vertical·01 of 05

Marketing & Ads

Where the agent is moving spend, suppressing audiences, deciding payouts, or routing leads — and the regulator, the abuse team, and finance all want a clean trail.

Cross-channel budget reallocationautonomous reallocation across channels inside declared budget envelopes and freshness windows.
Programmatic bid managementautonomous bid decisioning under per-campaign caps, geography rules, and brand-safety constraints.
Affiliate & influencer payoutspayouts under per-payee caps, sanctions screening, and fraud thresholds.
Audience suppression & GDPR syncpropagating consent and suppression decisions across channels with a defensible trail.
SEM / PPC bid managementautonomous keyword bid decisions inside competitive and budget bounds.
Email & SMS send orchestrationsend decisions inside deliverability, frequency, and consent rules.
Lead enrichment & routingenrichment-and-routing decisions with cost ceilings and source verification.
Promo code generationissuance and revocation of promo codes inside abuse and budget limits.
02.2/By vertical·02 of 05

Procurement & B2B

Where the agent is qualifying vendors, sourcing tail spend, or matching exception invoices — and a wrong move is fraud, contract breach, or a CSDDD violation.

Vendor onboarding (KYB)autonomous KYB checks under your CSDDD and Lieferkettengesetz obligations.
Tail-spend RFQ generationautonomous sourcing for the long tail of unmanaged spend, inside category and threshold rules.
Three-way invoice match exceptionsautonomous resolution of the messy 20% that AP automation routes to humans today.
Continuous supplier risk monitoringautonomous response to risk-signal changes, not just dashboard updates.
EU eForms tender authoringdrafting public-procurement tenders under per-country eForms schemas.
Vendor banking-detail change verificationbounded dual control for the most-abused vendor change.
Cataloged item replenishmentautonomous PO release inside stock and budget bounds.
Spot freight procurementautonomous booking inside lane, carrier, and rate constraints.
Punchout catalog orderingautonomous catalog purchases inside category and approval bounds.
Dynamic discountingautonomous early-payment decisions inside cash-deployment limits.
02.3/By vertical·03 of 05

Customer Operations

Where the agent is talking to the customer and is one decision away from money or account state — and the abuse team, finance, and the regulator all want a defensible record.

Refund processing with per-customer capsbounded refund authority under reason-set and aggregate-budget rules.
RMA issuanceautonomous return authorization inside policy, condition, and value rules.
Account credit & goodwill issuancebounded credit authority with a defensible audit trail.
Loyalty point award & clawbackbounded point movement inside fraud thresholds and program rules.
Subscription cancellation flowsfrictionless cancellation under EU Kündigungsbutton and Omnibus mandates.
Order modificationautonomous post-purchase changes inside policy and value bounds.
Account recoverybounded account restoration inside identity-verification and risk rules.
02.4/By vertical·04 of 05

Supply Chain & Logistics

Where the agent is filing with the regulator, booking the freight, intervening on the cold chain — and the consequence of a wrong action is criminal, financial, or both.

CBAM filing automationquarterly emissions filing under the CBAM mandate, signed and attributable.
eFTI / e-CMR generationdigital transport documents under the 2027 EU mandate.
Spot freight bookingautonomous booking inside lane, carrier, and rate constraints.
Cold-chain interventionautonomous response to temperature excursions inside GxP and provenance requirements.
Dock appointment schedulingautonomous scheduling and rebooking under capacity and SLA bounds.
Customs declarationsautonomous declaration drafting and filing under HS classification and origin rules.
D&D dispute filing (ocean)autonomous detention-and-demurrage dispute responses inside carrier deadlines.
Inventory replenishment PO releaseautonomous PO release inside stock and budget bounds.
Reverse logistics orchestrationautonomous return routing inside cost and condition rules.
02.5/By vertical·05 of 05

DevOps & Cloud

Where the agent has IAM in its hand and is one tool call away from terminating production — and the SRE, the security team, and the auditor all need to see exactly what it touched.

Cloud cost anomaly responseautonomous shutdown of runaway resources inside blast-radius caps.
JIT privileged accessautonomous grant and revocation inside scope and time bounds.
IaC provisioning with cost guardrailsautonomous infrastructure provisioning inside cost and policy ceilings.
Cert & secret rotationautonomous rotation inside expiry and dependency rules.
K8s day-2 hygieneautonomous cluster maintenance inside resource and namespace bounds.
Progressive deploymentautonomous canary and rollout decisions inside SLO and error-budget rules.
Incident response runbook executionbounded autonomous remediation inside runbook scope.
Database migrationbounded autonomous schema and data movement inside transactional safety rules.

Don't see your workflow?

The list above is what we hear about most. It is not exhaustive. If you have a workflow with the same shape — agent has to do something real, operator has to declare the bounds, audit has to hold up — we want to know about it. The fastest way to influence what we build next is to tell us what you are trying to do.

Tell us your pain →